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Have a question about your Case Kit, need technical help, or want to report an issue? We're here to help.
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Email
[email protected]Response Time
1–2 business days
Before You Write
Payment issues? Include your payment ID or the email used at checkout so we can locate your order quickly.
Case Kit not delivered? Check your email (including spam) for the delivery link. If it's missing, include your consultation ID.
General questions? Check our How It Works page or Pricing page first.